Terms & Conditions

1. INTRODUCTION
This website is owned by GYM INVERMUSIC SL (Tax ID B-09969965), owner of the brand CADENAS MOTA S.L. (hereinafter, HOSPEDAJES EL RAYO, S.L.), a company incorporated under the laws of Spain, located at C/ CAPITAN SALAZAR MARTINEZ 11, 28005 MADRID, SPAIN, with Tax Identification Number B13833157.

Please review the following Terms of Use that govern the use of this website. By accessing, browsing, and/or using this website, you acknowledge that you have read, understood, and accepted these terms and agree to comply with them. If you do not agree to these Terms of Use, please do not use this website.

We reserve the right to modify these Terms of Use at any time for legal or technical reasons, or due to changes in the services provided by HOSPEDAJES EL RAYO, S.L. or in regulations, as well as due to changes that may arise from applicable codes or corporate decisions. Whenever this occurs, we will post a notice on our Website. Your continued use of HOSPEDAJES EL RAYO, S.L.’s services will be understood as your acceptance of the changes. If you do not agree with the changes, you must stop using the Website.

2. USE OF THIS WEBSITE
DATA STORAGE LOCATION
We are, of course, making every effort to ensure the security, continuity, and quality of the Website through the constant updating of technology and associated techniques. However, we cannot guarantee the permanent availability and uninterrupted operation of the Website, the absence of viruses or other elements that may cause damage to your computer system, or the reliability, usefulness, truthfulness, accuracy, completeness, or timeliness of the information contained on the Website, and therefore we accept no liability if any of these circumstances occur.

This website and all its content are intended exclusively for personal, non-commercial use. Access to or use of the Website for illegal or unauthorized purposes, with or without financial gain, is prohibited, and you will therefore be solely responsible for the consequences. These actions include, but are not limited to, the following:

REGISTRATION DATA
If you register on our website, we store your chosen username and email address, as well as any additional personal information added to your user profile. You can view, edit, or delete your personal information at any time (except by changing your username). Website administrators can also view and edit this information.

PURCHASE DATA
To receive product support, you must have one or more Envato/AncoraThemes purchase codes from our website. These purchase codes will be stored along with your support expiration dates and user data. This is necessary so we can provide you with downloads, product support, and other customer services.

SUPPORT DATA
If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third-party ticketing system. Only the data you explicitly provide is sent, and your consent is requested each time you wish to create a new support ticket. We adhere to the EU/US Privacy Shield, and you can view our privacy policy here: Ticket Privacy Policy.

COMMENTS
When you leave comments on the website, we collect the data shown in the comments form, as well as your IP address and browser user agent string to help spam detection.

CONTACT FORM
Information submitted through our website’s contact form is sent to our company email address, hosted on Zoho. Zoho adheres to the EU-U.S. Privacy Shield framework, and you can find more information about it here: Zoho Privacy Policy.

These submissions are only retained for customer service purposes and are never used for marketing or shared with third parties.

GOOGLE ANALYTICS
We use Google Analytics on our website to generate anonymous reports on website usage. Therefore, no personally identifiable information is stored. If you wish to opt out of Google Analytics tracking of your behavior on our website, please use this link: Google Analytics Opt Out.

CASES OF USE OF PERSONAL DATA
We use your personal information in the following cases:

The use of the Website or its content, including audiovisual content, for unlawful purposes, contrary to good faith, morality, or public order.

The use of the Website in any way that may cause damage, interruption

3. INTELLECTUAL PROPERTY
All contents and materials, including images, texts, drawings, designs, photographs, written materials and others that are part of this Website such as registered trademarks, commercial image, and/or other intellectual property have copyrights that are controlled or licensed by HOSPEDAJES EL RAYO, S.L.

You may use the website and the content published there on a “non-exclusive” basis, solely for your private use and always in accordance with these Terms of Use.

The commercial use of the contents is prohibited, such as copying, storing or downloading, distributing, publishing, sending, converting, using any reverse engineering technique, decompiling the contents or part of them, or making any use of means or other procedures other than those offered on the Website. The content may not be used in any way that is not authorized by HOSPEDAJES EL RAYO, S.L.

4. COOKIES
This site uses cookies, small text files that are stored on your computer to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymous tracking data to third-party applications like Google Analytics. Cookies generally exist to improve your browsing experience. However, you may prefer to disable cookies on this site and others. The most effective way to do this is to disable cookies in your browser. We suggest that you consult the help section of your browser.

5. WHO HAS ACCESS TO YOUR DATA
If you are not a registered customer of our site, there is no personal information that we can hold or see about you.

If you are a customer with a registered account, your personal information may be accessed by:

Our system administrators.
Our followers when (to provide support) they need to obtain information about customer accounts and access.

6. THIRD PARTY ACCESS TO YOUR DATA
We do not share your data with third parties in a way that reveals your personal information, such as email, name, etc. The only exceptions to that rule are for partners with whom we have to share limited data to provide the services you expect from us. See below:

ENVATO PTY LTD
In order to validate and obtain your purchase information regarding licensing for our theme, we send the tokens and purchase keys you provided to us to Envato Pty Ltd and use their API response to record your validated supporting data. See Envato’s privacy policy here: Envato Privacy Policy.

TICKSY
Ticksy provides the support ticketing platform we use to manage support requests. The data they receive is limited to the data that you explicitly provide and that you agree to be set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield”. USA and you can consult their privacy policy here: Ticksy Privacy Policy.

7. HOW LONG WE KEEP YOUR DATA
When you submit a support ticket or comment, your metadata is retained until (if) you tell us to delete it. We use this data so we can recognize you and approve your comments automatically instead of holding them for moderation.

If you register on our website, we also store the personal information you provide in your user profile. You can view, edit or delete your personal information at any time (except if you change your username). Website administrators can also view and edit that information.

8. SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts our users’ communications with servers so that personally identifiable information is not captured or hijacked by unauthorized third parties.

In the event of a data breach, system administrators will immediately take all necessary measures to ensure the integrity of the system, contact affected users, and attempt to reset passwords if necessary.

9. YOUR RIGHTS REGARDING DATA GENERAL RIGHTS
If you have a registered account on this website, or have left comments, you can request an exported file of the personal data we hold, including any additional data you have provided to us.

You can also request that we erase any personal data we have stored. This does not include any data that we are required to retain for administrative, legal or security purposes. In short, we cannot delete data that is vital to you being an active customer (i.e. basic account information, such as an email address).

If you wish to have all your data deleted, we will no longer be able to provide you with support or other product-related services.

GDPR RIGHTS
Your privacy is of utmost importance to us. Going forward with the GDPR, we aim to support the GDPR standard. HOSPEDAJES EL RAYO, S.L allows residents of the European Union to use its Service. Therefore, HOSPEDAJES EL RAYO, S.L intends to comply with the European General Data Protection Regulation. For more details, see here: EU GDPR Information Portal.

10. THIRD PARTY WEBSITES
HOSPEDAJES EL RAYO, S.L may publish links to third party websites on this website. HOSPEDAJES EL RAYO, S.L does not review these third-party websites for their privacy or security compliance, and you hold us harmless from any liability for the conduct of these third-party websites.

All links to share on social networks, whether